I would like to thank Paul and Stan for the exceptional quality of work in installing my new central air system and repairing my return and plenum ducting. From beginning to end they were professional and very personable explaining everything they were doing. One thing I noticed is how the senior technician Paul took the time in training his helper and keeping the project going, really impressive. Whenever anyone asks for suggestions on recommendations for HVAC work you are the guys I point them too. Thanks,
Mike B.
Tyler serviced my equipment today and he did a very professional job. I was really impressed with his thoroughness. Please make sure these positive comments make it to the owner.
Craig H.
Your technician Ed came to my home and went under the house as requested. He found that the flex line under the house was not connected. I appreciate his thoroughness in solving the problem of an extreme draft from a floor vent in the family room. Ed also suggested I close the vent under the furnace unit which has already helped with more air flow in that area. Thank you for your excellent service and knowledgeable technicians. Merry Christmas and many blessings in the New Year.
P. Binder
I just wanted to write to tell you how much I appreciate the service your technician Paul did at my home on June 29, 2018. While troubleshooting my AC problem he had an unexpected issue arise that required a part he did not have on his truck. Even though it was a hot Friday afternoon and he had several other service calls to make he took the time to go and get the part he needed to complete my job before the weekend started. I very much appreciate his efforts to make sure my family and I had our AC restored before he left for a weekend trip he was looking forward to. This kind of service is hard to find these days. I commend his dedication to providing good service to his customers. Thank you.
Linda R.
Over the past several days we have received excellent service from Extreme Climates. This included the installation of a new HVAC system overseen by Jim Chadwick and a great team of installers. Two days later, we discovered that our new system was not operating. This discovery occurred shortly after a service visit from an electrician to fix a power problem in our garage.
We called Extreme Climates at 4:00 pm on Saturday. Corey arrived promptly and quickly determined the cause of our problem. He fixed it immediately. We thank him and the entire Extreme Climates team for your service and professionalism.
Sincerely,
Jack and Alice
Just wanted to pass on kudos to the team at Extreme Climates. The office staff is always sweet and wonderful when I call to make an appointment and both Jim and Tommy, the service technicians, are always a pleasure, detailed oriented and do a really great job. I am a maintenance contract holder and deal with your company at least twice a year. Wouldn’t call on any other company!
God Bless.
Janice
Extreme Climates was recommended to me by a friend when my A/C went out. Jim was the technician that promptly came to my rescue. He was very polite and explained everything thoroughly. Jim did not have the part that needed to be replaced so he went to go pick up the part, came back within the hour and had my A/C up and running! I will pay it forward and recommend that anyone who needs an HVAC specialist call Extreme Climates. I could not be happier with your service.
Thank you,
Lindsay
Thank You! For being a blessing to us and for a great installation crew; Corey, Carson and Parker.
Your kindness will be remembered and recommendations will be given.
Mike
The Extreme Climates staff did an outstanding job with the installation of my new A/C and heating system. The staff was professional, very customer oriented and the craftsmanship was evident. Mallory, Cory, Paul and others that I may have not mentioned did a great job.
Billy
Chris, I just wanted to thank you and your team for everything. My husband was so impressed with Jim. He was on time and done when he said……..Roger really likes those qualities. Thanks again for making a difficult and COLD time easier.
Ann & Roger
I have been using Extreme for almost 15 years and have dealt with Chris Sr., his son, Chris Jr., Tommy, Jim and almost all of the install crew. Each one of them cares about the comfort of their customers more than charging the big bucks. I’ve called them on more than one occasion on the weekends or after hours when our furnace or AC goes out and they have someone there right away. Very skilled technicians that figure out the problem right away, a friendly sales team, and all around great management. If you’re looking for a high quality family owned business to do your HVAC work look no further than Extreme Climates.
Thanks again,
Scott S.
Extreme Climates came out today to give me a free ‘second’ opinion estimate on my furnace. Turns out they were able to find me a unit cheaper and more energy efficient than their competitor and offered a financing option. When a company is able to take your budget into consideration, I know they are the right ones for me. I am happy to say that I will be an Extreme Climates customer from now on.
God Bless,
S. Lopez
I thought it important to send a brief note to recognize Jim and express our many thanks for his outstanding quality & thorough workmanship on our home during annual HVAC system maintenance. It is Jim’s unique sense of duty & service responsibility, his obvious goals to foster long term friendly relationships with his customers, and a technical body of knowledge intellect & experience that is hard to find in other companies. These are the core values that keeps us from going elsewhere. We look forward to many years of business with Jim & Extreme Climates Inc.
Thank you!
B&B Moore
Extreme Climates installed a new heating and air conditioning system in my home. The install was quick and they really did a professional job. Everything was very organized and the men doing the install were very nice. Not only was my furnace room left very clean, but the workmanship is second to none. Highly recommend this company.
Keep up the good work,
S. White
I know when I call Extreme Climates and Jim or Tommy is coming to my house that I will be in good hands. Both are courteous, pleasant, efficient, knowledgeable and I trust anything that they tell me about my furnace as accurate and honest. Extreme Climates service technicians are a great example of what customer service should be! Hats off to you!
Sincerely,
Bobby
We were extremely blessed with the service and time and with Chris whom served us to install a new furnace and AC. Install crew was very sweet and Carson definitely made an impression. The expertise demonstrated was top notch!
Thank you for your service,
Dr. Holly
Hot summer day and our air conditioning unit stops working! My husband works from home so the hot and humid weather was making it unbearable in our house. I called Extreme Climates and they were able to fill me in to their already busy schedule. Jim came out in a punctual and polite manner. He addressed the problem and went above and beyond the call of duty. Thank you Jim!
Lester
We had out service technician, Jim and due to the amount of repairs and age he recommended we install a new furnace. We talked to the owner, Chris Ashe and told him of our situation. He came to our home, worked with us and gave us an excellent price. The whole staff and process was simple and painless. I would HIGHLY recommend Extreme Climates. They have been amazing! Thank you for helping us.
Sincerely,
Li W.
Ed came to our house today to fix an A/C outside unit problem, and do our semi-annual maintenance for Spring. While I am invariably pleased with the work of Extreme Climates employees who come for routine maintenance, I must say Ed is among the best. Extremely thorough cleaning of the heat exchangers in our outside units which will undoubtedly make them perform better, and every other step of the maintenance done carefully and well explained. With employees like Ed, I predict much success for Extreme Climates.
Just had my first annual AC maintenance this past Tuesday, June 18 and the service technician was Tyler. It is obvious the Extreme Climates trains it’s staff both from a technical and customer service perspective.
When Tyler arrived he introduced himself and immediately put on blue “booties” to cover his shoes as he entered our home. We have a whole house filter and he very carefully disassembled the unit and took it outside for a thorough cleaning and left it to dry. Next he went over to the condenser unit and noticed that there were leaves and debris in the bottom of the unit. So he turned off the unit, removed the fan assembly and lowered himself inside so that he could remove all the debris with a shop vac. He then saturated the coils with a spray cleaner and hosed off the coils.
I was impressed that he took the time to do the job properly and did not cut any corners. I have had AC service where they do not clean the condenser unit properly.
Finally, once the system was reassembled and running, he used an infrared thermometer to check all four zones in our home to make sure the inlet and outlet temperatures were in range.
I think I am a pretty demanding client who will complain if the job was not done properly, so I felt it was equally important to let you know that Tyler is a credit to your company and that I was 100% satisfied and delighted that the job was done right the first time. I will continue to recommend Extreme Climates to my friends and neighbors.
Thomas H.